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Noticeboard

**PLEASE DO NOT ATTEND YOUR APPOINTMENT UNLESS ASKED TO BY A CLINICIAN**

Practice Closures: 

1300 - 1400 every day for COVID planning 

Friday 25th December 2020

Monday 28th December 2020

Friday 1st January 2020

Monday 4th January 2021

Apologies for any inconvenience caused. 

The Practice will only be open for pre-booked appointments on the following dates:

Monday 3rd August 2020

Friday 16th October 2020

This means there will be no telephone or emergency service.  All calls and on the day contacts will be routed to NHS24. 

SMEARS - Please don’t ignore your next smear invite.  And, if you missed your last smear test, contact us to find a time that suits you.  All women aged 25-64 across Scotland are invited to have a cervical screening test every three years from age 25-49 and every five years from age 50-64. Please note that we now offer early morning appointments which many women find convenient to fit in around working patterns.

CORONAVIRUS

CORONAVIRUS (Covid-19)

Visit the Coronavirus (COVID-19) page below for the latest advice:

https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

Coronavirus general helpline: 0800 028 2816

In view of the recent global COVID-19 outbreak, Riverside Medical Practice has made the decision to limit face to face contact with all patients.  You can still book a  consultation with a GP of your choice.  If your clinician feels you need to be seen, they will give you instructions on how and when to attend the surgery.   

 ***** PLEASE DO NOT COME TO THE PRACTICE FOR YOUR GP  APPOINTMENT *****

UPDATED INFORMATION - Friday 10th July 2020

 

Attending the practice

 

Riverside Medical Practice currently has a locked door policy. This means that ALL patients who need access to the surgery for appointments will be screened before entering. This ensures the safety of our patients and our practice team.

 

The practice has various hand gel dispensers situated around the practice. Please use these when entering and leaving the practice.

 

We would ask that, where possible, you attend the practice alone unless you are a parent/guardian or need to attend with a carer.

 

Waiting Room Seating

 

If you are attending the practice for an appointment, please take note of our current seating arrangement in the waiting room.

 

All of the seats are spaced 2m apart to ensure social distancing, please don’t move these, and have a plastic number on them.

 

We ask that you choose a seat with a number ON it and put the number on the floor.

Once you have left, this alerts staff to the seats that have been previously used which can then be cleaned for the next patient attending.

 

Please help us by following our system.

 

 

Face Coverings

 

From Monday 22 June, The Scottish Government made face coverings mandatory on all public transport in Scotland.  From Friday 10 July, face coverings are mandatory in shops or businesses, visits to a care home for the elderly, visits to adults in hospitals as an outpatient and GP surgeries or pharmacies where it is not always possible to main a 2 metre distance from other people.

 

Although it will not be mandatory for patients to wear a face covering while attending the practice, you can do so if you wish. The practice will not be providing masks/face coverings. We have a 2m distance policy in place and ask that whilst attending the practice, you strictly stick to this.

 

It is important to recognise that not everyone can wear a face covering.

People are exempt if:
 

  • They have a disability or health condition that means they cannot put a covering on.
  • A covering will cause them severe distress
  • They need to communicate with someone who relies on lip reading
  • They need to eat, drink or take medicine

 

There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt.

If you have a condition which means you cannot wear a face covering you need only advise if asked, that you cannot wear a face covering because you are exempt for one of the reasons listed above.

 

Further information and resources about face coverings can be found here:

 

Seafarer Medicals

Riverside Medical Practice will resume Seafarer Medical appointments from Monday 3rd August 2020.

 

Please contact the practice on 01463 715999 to arrange an appointment. Appointments are available to book now. 

 

Please note some medicals remain suspended until further notice.

DVLA Medicals

Riverside Medical Practice will resume DVLA Medical appointments from mid August. Appointments will be available to book from the week commencing 27th July.

Please note some medicals remain suspended until further notice.

 

Midwife Appointments

The community midwives will be returning to the practice on Thursday 6th August and will have 3 clinics a week.  Monday, Thursday & Friday running from 9.30am to 12pm.  

Please contact the practice on 01463 715 999 to make an appointment.

 

COPD Reviews

 

We are offering an alternative COPD review appointment during COVID-19. This is to ensure all patients with a COPD diagnosis are given the opportunity to speak to our practice nurse regarding their long term condition.

 

All patients have been invited by letter to make a telephone appointment with Nurse Jean to discuss management of their COPD. It is important that you make an appointment for your review. A variety of days and times are available.

 

If you still need to make a review telephone appointment, please contact the surgery on 01463 715 999.

 

Asthma Reviews

 

We are offering an alternative Asthma review appointment during COVID-19. This is to ensure all patients with an Asthma diagnosis are given the opportunity to speak to our practice nurse regarding their long term condition.

 

Some patients have been invited by letter to make a telephone appointment with Nurse Kathleen to discuss management of their Asthma. It is important that you make an appointment for your review. A variety of days and times are available.

 

If you still need to make a review telephone appointment, please contact the surgery on 01463 715 999.

 

Asthma patients will continue to be invited by letter throughout the rest of the year.

 

Resumption of Diabetic Service

 

Riverside Medical Practice will be resuming our diabetic Service in August 2020 with a NEW system. This will be a permanent change and will be a more flexible system to help patients manage their appointments.

 

More information will be shared with patients via letter in the coming weeks.

 

Please don’t make contact with the practice for a routine diabetic review unless you have been invited by letter.

 

 

 

Social isolation, social distancing and shielding

New and updated information on self isolation and social distancing, including those who have received a letter from The Scottish Government:
Guidance on Self Isolation and Social Distancing for COVID 19.pdf
Scottish Government COVID-19 Helpline for patients who receive the flu injection for health reasons: 0800 111 4000
Prescriptions:
#HelpUsHelpYou by following the new guidelines about ordering medication.  Only collect the amount you need so that we can help reduce the pressure and workload for GPs and community pharmacies. 
Please note the practice is trying to reduce the amount on contacts with patients collecting prescriptions.  With this in mind we strongly suggest that you choose a pharmacy convenient for you for your prescription to be sent to. 
If you are having difficulty accessing our online prescription service, please email your request to:  high-uhb.gp55841-prescriptions@nhs.net
For more info:  www.nhs.inform.scot/coronavirus
Resources:

Social Support Information

PETAL Bereavement Support
Helpful Numbers
Resources to support emotional wellbeing and mental health------------------------------------------------------------------
If you've developed a new continuous cough OR fever OR loss/change in sense of smell or taste, stay at home for 7 days from the day your symptoms started. 

Please visit:  https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested  to arrange a test

PLEASE DO NOT ATTEND THE GP PRACTICE


 
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